Ticketing FAQ

Accessing Your E-Tickets Through AXS Flash Mobile Delivery

Access your e-tickets through these three steps:

1. Get the AXS app if you haven’t already.

2. Open the app and sign in to see your tickets.

3. Show the tickets in the app at the gate and get them scanned to enter.

If you’re going with a group, make sure everyone enters together, or transfer tickets to friends before the event.

Transfer Tickets

Transferring AXS Mobile ID / Flash Mobile Delivery digital tickets with others is easy.

From AXS.com

1. Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from.

2. Click on 'Transfer Tickets'

3. Select the ticket(s) you would like to transfer

4. Enter the recipient's first name, last name, and email address

5. Click 'Continue'

6. Review the information and click 'Transfer'

From the AXS App

1. Tap the ticket icon at the bottom of the screen

2. Select the event you would like to transfer tickets from

3. Tap "Transfer"

4. Enter the recipient's first name, last name, and email address

5. Tap 'Continue'

6. Review the information and tap 'Transfer'

The recipient will receive an email with a link to click to get their tickets and, if they haven’t already, to download and install the AXS App.